1. WE’RE NOT JUST AN AGENCY, BUT A PARTNER
We make a point emphasize that our role is a partner, not just a vendor. This demands a level of communication that goes beyond a simple brief and project scope: We make a point to learn the industry, understand the pain points the client team is trying to address, and to establish and nurture a transparent, open line of communication.
2. WE CAN ADAPT
The best-laid plans often end up off-target. As an agency, we know that things change — for better or worse. We make a point of managing our relationship to be as flexible as possible, always keeping the “big picture” objective in mind. If performance metrics show a need for different tactics, we will prioritize to meet the needs of that new tactic, doing all we can to reallocate budget and effort to meet the optimized path. The goal is to do this with as little friction and interruption as possible.
3. WE STOP, COLLABORATE & LISTEN
Just like Vanilla Ice, we make a point to “work well with others.” Our goal is to satisfy our client’s needs, which may require us to partner with other agencies. Not a problem. We pride ourselves in building productive relationships with “competing” agencies in the interest of servicing our clients and making the overall process better and more successful for all parties involved.
4. WE’RE EGO-LESS
We never let egos get in the way of our work, striving to ensure a team effort with both internal and external partners. We see program success as a result of multiple parties working together, none being more important that the other — and none being more important than your project.
5. WE’RE NIMBLE ENOUGH TO MOVE AND SHAKE WITH YOU
Being a smaller shop allows Dakota-Diesel to be more responsive. Our process is defined, yet flexible enough to meet tight deadlines and challenging integration projects. Our approach to your project will be both measured and instinctive, allowing us to navigate through challenges and successfully deal with unforeseen events.